Privacy Policy

Introduction

VeteranMortgageOne.com (a division of MortgageOne, Inc., NMLS #898812) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this site.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, Social Security number, and other identifiers provided through our contact forms, pre-qualification applications, or loan inquiries.
• Financial Information: Income, employment details, asset information, credit history, and other financial data you submit as part of a loan application or pre-qualification request.
• Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and other standard web analytics data collected automatically.
• Cookies & Tracking: We use cookies, pixel tags, and similar technologies to improve site functionality, analyze traffic, and support marketing efforts. You may control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and evaluate loan applications and pre-qualification requests
• To communicate with you about your loan status, questions, or inquiries
• To provide customer support and respond to your requests
• To improve our website, products, and services
• To comply with legal and regulatory obligations applicable to mortgage lending
• To send marketing communications (with your consent where required by law)
• To detect and prevent fraud, unauthorized activity, and other liabilities

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with loan processing, underwriting, credit reporting, document storage, analytics, and marketing — all bound by confidentiality agreements.
• Regulatory Bodies: Government agencies, state licensing authorities, and regulators as required by applicable mortgage lending laws.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: When required by law, court order, or legal process, or to protect our rights, property, or safety.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information — including SSL/TLS encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations governing mortgage lending records.

Your Rights & Choices

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal exceptions)
• Opt out of marketing communications at any time
• File a complaint with your state's consumer protection or banking regulator

To exercise these rights, please contact us using the information below.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

We use Google Analytics and other analytics services to understand website traffic and user behavior. These services may collect anonymous aggregated data about your use of our site.

Third-Party Links

Our website may contain links to third-party websites (e.g., NMLS Consumer Access, social media platforms, GoHighLevel forms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

This Privacy Policy was last updated on June 5, 2026. MortgageOne, Inc. | Company NMLS: #898812 | Equal Housing Lender.